• Pragmatic Business Solutions

  • = Sustainable Improvement

Performance Management for the Real World

The current and future economic climate demands change - rapidly and effectively.

Consumers are better informed, demand higher levels of service, and desire greater value than ever before.

Management are under increasing pressure to perform, against a backdrop of limited human resource, time constraints and wider responsibility.

Staff often feel demotivated and undervalued, as they see less opportunity for personal growth and professional development.

Enterprise Evolution not only understands these fundamental issues affecting your business, but has the experience, objectivity and energy to deliver the solution.

Often this lies not in a 'quick fix' consultation or 'one size fits all' training session, but a full understanding of the current & future risks your business faces, and a training and development strategy to ensure continuous improvement.

What we can do for you...

Task Managers to Respected Leaders

A programme that developed leadership capability while embedding essential performance management process...(read more)

Sales Change Initiative

Culture & skill change through performance review, direct learning support & sales process alignment...(read more)

evolution cycle review
Lock in improvement:
  • Verify actual performance
  • Observe skills & knowledge application
  • Conduct customer feedback surveys
  • Produce personal development plans
  • Challenge agreed action plans & collate evidence
  • Gain feedback of change initiative from stakeholders
analyse
  • Facilitate group best practice forums
  • Retune customer objectives from feedback
  • Progress against KPI's & business objectives
  • Conduct stakeholder 360 feedback survey
  • Longer term development strategy & potential change areas
measure
Identify problems:
  • Through conducting detailed factfind meetings
  • By conducting business needs analysis
  • Understanding corporate objectives, values & leadership style
  • Knowing customer expectations & manufacturer demands
investigate
Determine causes:
  • Current performance against budget
  • Key Performance Indicators
  • Mapping process
  • Training needs analysis
  • Customer satisfaction
  • Psychometric profiling
  • Key job roles & competencies
  • Staff resources & allocation
  • Communication channels
control
Develop solutions:
  • Identify breakdowns in process
  • Confirm employee development needs from the top down
  • Appropriate Leadership & management behaviours
  • Agree timescales & control points
  • Outline development strategy & Key Performance Indicator's
  • Gain feedback from key stakeholders
implement
  • Effective communication to team & buy-in to change
  • Improved processes
  • Performance management framework
  • Training, coaching & mentoring plan